faq's

We value your time and appreciate when you reach out to us. Most people have busy schedules, so here is a few of the most common questions that we get asked.

There are many views on this. Unfortunately the answer depends on how frequently you use your geyser and how often you empty it therefore the same does not apply to every home. Once the heat from the water dissipates due to natural thermodynamics, the thermostat then switches the element back on to reheat the water. This cycle can happen 15 to 30 times per day. Most homes don’t need hot water throughout the day and so a lot of electricity is wasted when the geyser is heating water when not required in the home.

How long does it take for a geyser to heat up?

A 150 litre geyser needs about an hour to heat water to the set temperature from cold.

Conclusion

Switching the geyser off when hot water is not required and switching it on an hour or so before hot water is needed will cut the amount of electricity used.

First point to note is that greywater is not the same as black water – black water is extremely unhygienic and can lead to infections, illnesses, and long-term respiratory problems.

What exactly is Greywater?

It is wastewater from non-toilet plumbing systems such as hand basins, washing machines, showers and baths. When handled properly, it can be safely reused for the garden. Do not use greywater on vegetables, fruit, herbs or anything you plan to eat.

Why not?

Greywater has the potential to carry bacteria and viruses, making it unsafe to drink.

Subsoils can contain moisture that could negatively interfere with ground stability, structures or horticulture. Install subsoil drainage systems to conduct moisture away from a given area. Use a combination of various systems such as bedim cloth, concrete stone and a geo-pipe. Subsoil drainage systems are designed to be installed underground in order to remove excessive water from the soil, so that it doesn’t cause damage to buildings or landscaped areas.

A higher than expected bill is often the first sign you’re using more water than normal. Increased water bills can be a result of obvious reasons such as recent building work at home or a new addition to the family. In other cases it could signal a leak or problems with your plumbing.

Check for a leak by:
  • Looking behind your dishwasher and washing machine for any signs of water.
  • Checking your toilet cisterns and see if the hot water cylinder expansion relief valve is letting water drip into the gully trap.
  • Inspect for damp patches in the garden, lawn or driveway during dry weather.
  • Listening for running water inside your home when no taps, hoses or showers are turned on.
Check your water meter

Your water meter is a good place to start to perform a basic leak test – Make sure all taps and water using appliances are turned off.

Where can I find my water meter?

It is usually found in your front garden close to the verge – If there is a leak the water meter will move.

It’s tempting to sweep food scraps into the sink however any plumber will tell you that this will wreak havoc on filters and drains.

Common food items that cause your sink to block
  • Seeds, pits, and nuts
  • Long peels or stringy vegetables like celery get wrapped around and accelerate build-up in the drain.
Easy solutions?
  • Keep a compost bin for food waste.
  • Use sink strainers to stop anything from falling down the sink that’s not supposed to.
  • Dispose of cooking oil correctly by allowing it to cool completely, then transfer it into a disposal container (Glass Jar, Tupperware)
  • Save plastic delivery containers for this purpose and you won’t be as tempted to pour it into the drain, where it coats the pipes and traps food as it passes by, leading to stubborn, hard to dissolve build-up.

If the pipes are not joined correctly or misaligned, it may allow tree roots to enter and this can become an expensive problem. Stormwater drains and drains in general that have been blocked are most commonly due to tree roots that have entered pipes.

How do tree roots get into pipes?

Tree roots can enter your drains through old pipes which have cracked or are misaligned.

How can I prevent tree roots from getting into pipes?
  • Plant new trees on your property making sure that they are a fair distance away from any drain pipes. 
  • Gutter guards and stormwater grates are another great way of preventing blockages, they can catch debris and leaves and stop them from entering the drain. Clean the guards and grates on a regular basis so there is no build up.

Yes we do. However this will be discussed further during the quotation process as different jobs warrant for different types of warranty/guarantee.

We service the Durban area and surrounds.

Complete Plumbing Solutions

Complete Renovations

Complete Drain Laying

Just a phone call away!

We are happy to assist you